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Chauffeur’s commentary and knowledge of places was excellent

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Jun 29, 2011
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Terms and Conditions

Terms and Conditions

  • All tour & hotel rates are quoted per room / per night including daily breakfast unless otherwise stated.
  • All rates are subject to change according to Government Taxes, Hotel Rate, etc;
  • All hotel reservations are subject to availability. Alternate accommodation in similar hotel will be provided.
  • All rates are calculated as per current rates of exchange and will be subject to change in case of any increase for the same.
  • Rates are not applicable during closed-out periods (conventions / conferences or exhibitions). Surcharge is to be determined at the time of booking.
  • No bookings have been made and all rates will be applicable as per availability of seats / rooms at the time of reservation.
  • Normal Check–in (1430hrs) & check–out (1200hrs). If any early check–in or late check–out is required on confirmed basis it will be subject to an additional charge.
  • Please note that a change in the length / no of rooms or dates of your reservation may result in a rate change.
  • Rates & taxes are quoted as per current tariffs and are subject to change without prior notice.


Disclaimer


Target Travels (Pvt) Ltd. (“Target Travels”, “we”, “us”, “our”) is acting as an agent in selling & promoting travel-related services, reservations or bookings for services that are not directly supplied by us (such as air and ground transportation, hotel accommodations, meals, tours, safaris, etc.). Target Travels, shall not be responsible for breach of contract, failure to comply with any laws or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury to you or your companions or group members.


Unless we have exclusively confirmed in writing on your tickets, invoice, reservation itinerary, tour itinerary or email, we do not guarantee any of such supplier's rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal property. You have done due diligence, are aware of the quality of the hotel accommodations chosen, and agree that Target Travels will not be responsible if they are not satisfactory.


Furthermore Target Travels or its holding company, shall not be responsible for any injuries, losses or damages in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, local laws, terrorists acts, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, hotel services, accidents or health related problems before or while in-transit to (e.g., an accident on the way to a tour), during, and after a tour, or any other actions, omissions, or conditions outside of our control.


Online Payments


The amount that needs to be paid at the time of making an on-line booking will be advised either on the Target Travels website or by the Target Travels travel desk.


These payments are considered a deposit against the services that you have requested with the balance payable as specified in your receipt or email. In the event of non arrival (no show) the amount of the deposit will be forfeit subject to the cancellation policy stated below.


Refund and Cancellation Policy


All cancellations are liable to a loss of part of the payment effected by the customer. Cancellation costs shall be as follows.


Period of payment                                 Percentage of Refund

Greater than 30 days                            100% (less any administrative charges if incurred)
Between 14 – 29 days                          75%
Between 7 – 14 days                            50%
Less than 7 days                                   Full payment

Note:
We will not charge a cancellation fee/ rebooking fee on any alterations to booking periods provided
(1) Accommodation is available on the alternative dates and a peak period surcharge is not applicable
(2) The change is effected and confirmed by our suppliers not later than 7 days prior to arrival date
Otherwise the cancellation costs stated above will apply.*


* In some instance we may be able to negotiate with suppliers’ to wave the penalty. In the event we will do our best to offer a change of date without penalty. However this is not guaranteed and is only a service we are will to provide.


Currency of Transaction
All Target Travels itineraries and quotations will be quoted in United States Dollars (USD) unless otherwise stated. All applicable to bank fees and charges will be communicated at the time of transfers.


Baggage Transportation

All Adult passengers are allocated 1 piece of large airport baggage and 1 hand luggage allocation. If you require any additional allocation please notify your Target Travels Representative who will advice you if there is any additional expense for the same. On request we can also organize for safe storage in Colombo for any luggage that may not be required during your tour in Sri Lanka.


Travel Insurance


It is the travelers’ duty to protect their purchases hence, travel insurance is strongly recommended. Prior to departure upon his/her travel, the traveler willingly assumes all risks involved in such travel, whether expected or unexpected. Travelers should be aware of risks such as potential travel industry bankruptcies and medical and climatic disturbances, and the possibility that you may be unable to travel as planned due to personal emergency, etc.

Copyright (c) 2012 Target Travels Sri Lanka.